Allgemeine Informationen

Manager - Marketing Technology & Intelligent Customer Experience (f/m/d)

Gesellschaft: EnBW Energie Baden-Württemberg AG

Ort: Stuttgart

Referenznummer: H-SDS 02324979

Vollzeit/Teilzeit: Full-time

Über das Unternehmen

Gemeinsam packen wir Dinge an, die uns auch morgen begleiten. Wir entwickeln intelligente Energieprodukte, machen unsere Städte nachhaltiger und treiben den Ausbau erneuerbarer Energien voran. Hier bei EnBW gibt es Raum für Gestaltung und Entfaltung.

Über den Bereich

At EnBW, Mobility+, Yello & SENEC, we are transforming our digital experience and processes with full focus on our customers. Our objective is to understand every customer individually and provide them with the best, personalised experience. With a unique mix of capabilities, we identify our customers' interest and intent before starting the next best conversation. 

We want to empower all EnBW sales, marketing, operations and touchpoint teams to build more meaningful and contextual customer engagements while raising the customers’ lifetime value. 

Does this sound to you like a challenge that would fulfil something inside? Then carry-on reading!

Vielfältige Aufgaben

  • Having the ownership and evolvement of our Marketing Technology (MarTech) stack; means you are responsible for building & driving an ambitious roadmap to evolve our whole MarTech capabilities cluster from good to best in class.
  • Your objective is to continuously improve the collaboration with Sales & IT colleagues, to ensure the outcomes maximisation and the highest adoption of your new features.
  • By your collaboration with the POs of the digital teams, you will drive & measure the E2E outcomes of our MarTech stack. And identify the areas to enhance seeking higher business impact.
  • You will be the owner of the MarTech cockpit, that you will design in a way to reflect the top KPIs of our MarTech stack impact and its performance. 
  • With a target to improve the digital services and sales experiences, you will be collaborating with IT & Data analytics colleagues in driving the “Large Language Models” integration cases, working with partners tuning those models to Energy vertically trained models.
  • Gearing towards the future, you will be identifying opportunities and use cases within the Web 3.0 space & DApps, and drive the experimentation and validation of them.

Überzeugendes Profil

  • You have a Master’s degree or similar qualification in the field of computer science, informatics, or computer engineering and longstanding work experience in similar fields.
  • You have solid hands-on experience in AI and cloud computing.
  • You demonstrate comprehensive experience in leading large scale digitalization projects in classical industries, transportation, or utilities.
  • You have a strong customer-centric focus, with an entrepreneurial and ROI mind-set.
  • You possess natural collaboration and communication skills (English & German), with the ability to bring business stakeholders and software engineers to a shared understanding and direction. 
  • Your well-rounded, adaptable mindset will allow you to coordinate between various teams with different areas of expertise.
  • You are willing to challenge the status quo and processes that are "quite good already" by always striving for even better solutions and innovations.

Unser Angebot

  • Spannende Aufgaben eröffnen vielfältige Perspektiven zur persönlichen Entwicklung 
  • Kollegiale Zusammenarbeit im Team und moderne Arbeitsplätze zeichnen uns aus 
  • Flexible Arbeitszeitmodelle ermöglichen die Vereinbarkeit von Beruf und Privatleben 
  • Attraktive Mitarbeiterangebote zählen zu unseren Stärken
  • Mehr zu unseren vielfältigen Arbeitgeberleistungen im Überblick.

Kontakt

Interessiert? Jetzt online bewerben! Ein Anschreiben ist dafür nicht erforderlich, gegebenenfalls stellen wir ein paar jobspezifische Fragen in unserem Bewerbungsformular.

Bei Fragen steht Andrea Boulay, a.boulay@enbw.com, aus dem Personalbereich gerne zur Verfügung.

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